Our unique VoIP assessment service is very simple to deliver and separates us from our competition since it does not require onsite
consultants to setup and run the assessment. All of our core services are delivered to our customers via the Internet:
To conduct an assessment, we simply ask a site employee to download a
small piece of software called a “traffic agent” onto one or two existing PCs
or servers per site. Then the assessment is run remotely by our engineers without interrupting your operations.
The assessment determines call quality using traffic agents to send actual
VoIP traffic across your network. It measures the resulting MOS call quality, network delay, jitter and loss for calls between any of your business sites.
The ALANYSIS real-time VoIP Network Monitoring Service runs continuously, monitoring all of the critical VoIP network parameters at each business site. It then notifies you if any parameter experiences problems.
Consider all the network failure points the ALANYSIS VoIP Network Monitoring Service tracks for your business:
- VoIP call MOS score and network delay, jitter and loss
- Wide-area network (WAN)/Internet bandwidth utilization
- Router memory and CPU utilization
- Router network interface errors
- WAN route quality
- Duplex mismatch on site local-area networks (LANs)
When any of the monitored parameters trip an alert, the monitoring system proactively emails your support team with the specific issue, enabling you to quickly correct the problem. Once the parameter alarm thresholds are set correctly, any exceeded parameter will alarm before the issue negatively affects your VoIP call quality.
The longer you run VoIP, the more necessary the ALANYSIS VoIP Monitoring Service becomes. Time brings more network changes which creates a higher probability of network problems.
